Privacy and Security – Last Updated (June 16, 2017) 

 

Your Privacy and Security are a top priority for us. The Loving Nature will never share, rent or sell any customer information to any other party. 

Our privacy policy is in line with the law ( Data Protection Act 1998 ).  Below are the main subjects our customers may need information about. Please feel free to contact us if there’s anything else you would want to know.

Cookies

The Loving Nature website uses ‘Cookies’ (alphanumeric identifiers that are stored on your hard drive as a small text file). Most of them are “session cookies” and they are automatically deleted when you close your browser. Other ones are “persistent cookies” because they do not expire.

Cookies are used for example to remember how a user has logged in to the website and store the products you wish to order in a cart. They also provide statistics, for example, to monitor how many pages are visited, as well as to improve the services and website.

You can easily remove them by following the directions in your browsers help file. No personal information is contained or transmitted in a cookie.

If you reject cookies, you will be unable to place orders on TheLovingNature.co.uk website.

Security

Your personal information is protected. We take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

This Web site is secured with a GoDaddy.com Web Server Certificate. Transactions on our site are protected with up to 256-bit Secure Sockets Layer encryption (SSL). If you provide us with your credit card information, the information is encrypted and stored with an AES-256 encryption.

Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

While we strive to protect your privacy and personal information, we cannot guarantee the security of any information transmitted or disclosed to us online. We are not responsible for the disclosure, destruction or theft of your personal information.

What we do with your information

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable) With your permission, we may send you emails about our store, new products and other updates.

Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason (e.g marketing), we will ask directly for your consent. Also, we will provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@thelovingnature.co.uk

Disclosure

It is important to note that The Loving Nature does not sell, rent or lease any of your personal information. Nonetheless, if required by law, we will release your personal information due to a search warrant, subpoena, court order, etc.

Hosting company

Our store is hosted by Go Daddy Operating Company, LLC. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Go Daddy’s data storage and databases. They store your data on a secure server behind a firewall using the latest technologies available.

Payment

Payment can be made by any method specified on the checkout page.

If you choose a direct payment gateway to complete your purchase, then Go Daddy stores your credit card data. Then it is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Go Daddy’s Privacy Statement here.

Third-party services

As you visit our website, we are gathering information about your visit. We collect this information to improve our delivery of information and services to you. For that, we utilise technology from third party companies like Google.

For example, we utilise Google Analytics to aid in website measurement. This software is employed to evaluate – anonymously and in aggregate about how people use The Loving Nature website.

This kind of software provides de information about your device (computer, tablet, smartphone), the type of browser (Chrome, Safari, Firefox, etc) and operating system (Windows, Macintosh, Android, iOS).

This information helps us optimise the website based on the technologies the people are using to access our store.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Changes to this policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

After making any material changes to this policy, you will be notified here that the policy has been updated.

That way you are aware of what information we collect, how we use it, and under what circumstances if any, we use and or disclose it.

If this store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and contact information

If you would like to access, correct or delete any personal information we have about you, register a complaint, or simply want more information regarding your privacy and security, contact us at info@thelovingnature.co.uk.